Refund policy

REFUND POLICY

Every Trinity 3:16 item is made to order specifically for you, so our refund policy works a little differently than a typical retail store.

BUYER'S REMORSE, SIZING, OR COLOR

Because each item is printed and produced individually for your order, we're unable to accept returns, exchanges, or refunds for wrong size, wrong color, or change of mind. Please check our size chart carefully before ordering — if you have any questions, reach out to us at info@trinity316.com before you buy.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If your order arrives damaged, defective, or misprinted, we've got you covered.

• Contact us at info@trinity316.com within 30 days of your delivery date with photos of the issue.
• Once approved, we'll send you a free replacement or issue a full refund — no need to mail anything back to us.
• Approved refunds are issued to your original payment method within 5–10 business days. Processing times may vary slightly depending on your bank or card issuer.
• Claims submitted after 30 days from delivery can't be honored, as issues at that point are considered normal wear and use.

QUESTIONS

If you're unsure whether your item qualifies for a refund, reach out anytime at info@trinity316.com.