Returns & Exchanges

RETURNS & EXCHANGES                                                                               

Please read our policy below very carefully before starting your return/exchange. 

RETURNS                                                                                                               

Our policy lasts 30 days after delivery. If 30 days have gone by from the day your package was delivered, unfortunately, we can't offer you a refund/exchange.                                                                                          

If the return/exchange does not pass inspection, it will be mailed back to you.

Please return the item in the condition it was packaged and sent. Please include the packing slip with your order number. If there is excessive wrinkling, the return is subject to denial.                                                                                  

If you ordered a hat(s) please send it back in the box it came in to avoid damage.                                                                                                  

All items must be unworn and unwashed.                                                             

Original tags must be attached.                                                                           

Item(s) must be returned in original packaging.                                                     

It may take up to 7-14 business days for returns to be processed.                       

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. If your return is denied, then it will be sent back to you.

If you may need a Return, please contact our support for assistance at info@Trinity316.com                                                                                                                                                                                                                                    

LATE OR MISSING REFUNDS                                                                              

Packages will be processed on a first come basis. Please allow up to 7-14 business days for our return department to process your refund. You will be notified via email once your order has been refunded.                                                                                                                                 

EXCHANGES  

If you need to exchange for any reason, please return your item per our refund policy above and include exchange instructions/order number with the return. We do not offer exchanges on out of stock items, if the item is out of stock, then we will refund the item returned. If your item is damaged, please contact our support for assistance at info@Trinity316.com                                                                                 

We do not accept returns for FINAL Sale/Clearance items.                                   

We do not cover shipping costs for returns at this time. However, we cover shipping costs on eligible exchanges.                                                      

If you return an item, shipping cost is NOT refunded.                               

We do not accept returns or exchanges after 30 days.                                                                                        

DEFECTS/DAMAGED OR INCORRECT ITEM RECEIVED                                                                                                                                                           

Upon receiving your order, please inspect your items immediately.                       

We will request photo evidence for our records, and provide a return label (domestic only) if an exchange needs to be made. We must be notified of any defects within 30 days of delivery. Any claims beyond the 30 days will be considered wear and tear, and cannot be replaced.