Privacy policy

PRIVACY POLICY

This Privacy Policy describes how trinity316.com (the "Site," "we," "us," or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at info@trinity316.com.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Device information

  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: collected automatically when you access our Site using cookies, log files, and similar tracking technologies.
  • Disclosure for a business purpose: shared with our processor, Shopify.
  • Personal Information collected: version of web browser, IP address, time zone, cookie information, what pages or products you view, search terms, and how you interact with the Site.

Order information

  • Purpose of collection: to provide products or services to you, fulfill our contract with you, process your payment, arrange for shipping and fulfillment, provide invoices and order confirmations, communicate with you, and screen orders for potential risk or fraud.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our processor, Shopify, and with third-party service providers who help fulfill and ship your order.
  • Personal Information collected: name, billing address, shipping address, payment information, email address, and phone number.

Customer support information

  • Purpose of collection: to provide customer support and respond to your inquiries.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: not shared with third parties except as necessary to resolve your inquiry.
  • Personal Information collected: name, email address, and the content of your inquiry.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above:

  • We use Shopify to power our online store, process payments, and manage checkout. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information with third-party service providers who help us operate our business, including order fulfillment and shipping partners.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information, or to otherwise protect our rights.

Behavioural Advertising / Analytics

We use Google Analytics to help us understand how customers use the Site, so we can improve it. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/, and you can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Using Personal Information

We use your Personal Information to provide our services to you, which includes: offering products for sale, processing payments, fulfilling and shipping your order, providing customer support, and — when in line with preferences you've shared with us — keeping you up to date on new products, services, and offers.

Retention

When you place an order through the Site, we retain your Personal Information for our records unless and until you ask us to delete this information. To request deletion, please contact us at info@trinity316.com.

Automatic Decision-Making

We do not engage in fully automated decision-making that has a legal or otherwise significant effect on you.

Our processor, Shopify, uses limited automated decision-making to help prevent fraud, which does not have a legal or otherwise significant effect on you. This includes a temporary blacklist of IP addresses associated with repeated failed transactions, and a temporary blacklist of payment cards associated with blacklisted IP addresses.

Your Rights

You have the right to access the Personal Information we hold about you, and to ask that it be corrected, updated, or deleted. If you would like to exercise these rights, please contact us at info@trinity316.com.

Cookies

A cookie is a small amount of information downloaded to your computer or device when you visit our Site. We use functional cookies (necessary for the Site and checkout to work) and analytics cookies (to understand how visitors use the Site). Cookies allow the Site to remember your actions and preferences, and provide us with information on how visitors use the Site.

Most browsers automatically accept cookies, but you can choose whether to accept them through your browser settings. Please note that blocking cookies may affect your experience and prevent parts of the Site — including checkout — from working properly.

Do Not Track

Because there is no consistent industry standard for how to respond to "Do Not Track" browser signals, we do not currently alter our data collection practices when we detect such a signal.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page.

Complaints

If you would like to make a complaint about how we handle your Personal Information, please contact us by e-mail at info@trinity316.com.

Last updated: August 7, 2026